A "reservation" deposit of $200 may be required to make a reservation. The full rental fees are due 30 days prior
to the start of the rental. If Renter is arriving within 30 days, full payment including the "security/reservation"
deposit is due immediately upon booking the reservation. The deposit becomes a "security/damage " deposit
upon check-in. If payment is by credit/debit card, a 3% fee may be deducted from security deposit when
returned to Renter. If booking via HomeEscape, 25% of total booking plus “reservation” deposit is due upon
REFUND OF SECURITY/DAMAGE DEPOSIT:
Excluding the conditions of the Cancellations and Refunds policy stated below, the Security/Damage deposit will
be refunded to Renter not later than 14 days after check-out if there are no security/damage issues and an
inspection of the villa has been made and found to be satisfactory. If there are damages to the villa or it's
contents, missing items, outstanding fines, or if there is any indication of smoking odor or damage, or if extra
cleaning is required, the deposit will be adjusted accordingly. Renter acknowledges that any loss/damage to
the condo above the $200 security/damage deposit will result in a an additional charge for replacement value
and this may be charged to Renter's credit card, or Renter will pay within 3 days of notification by check or echeck
. If the villa is found by our cleaning staff to be excessively dirty/messy, an additional cleaning fee will be
CANCELLATIONS AND REFUNDS:
TIME IS OF THE ESSENCE! CANCELLATIONS AND REFUNDS:
TIME IS OF THE ESSENCE! If you need to cancel, please notify us as soon as possible so we can try to
re-rent your reserved dates!
For cancellations 30 days or more before scheduled check-in, all monies paid to Owner, less a $50 cancellation
fee, will be refunded. For cancellations within 14 days and 29 days, one half of monies paid to Owner will be
refunded. For cancellations up to 14 days of check-in, there will be no refunds. HOWEVER, in ANY case, if
owner is able to rent the unit for the same rate or more, all monies paid to owner will be refunded less a $50
cancellation fee. Booking Fees charged by Homeaway, HomeEscape, VRBO or other rental agency are not
paid to Owner and therefore are not included in any refunds issued by Owner. Credit card processing fees are
not refunded as well. There will be no refunds of deposit or rental fees for early departures or no-shows.
Refunds may take up to 60 days to process. Again, time is of the essence! There will be no refunds of deposit
or rental fees for early departures or no-shows. Refunds may take up to 60 days to process .
FORCE MAJEURE: There may be circumstances beyond the Owner's control and contemplation, in which the
property might not be available for the booking. Examples of these include (but are not limited to) destruction of
or severe damage to the property. In the event of this, Owner will attempt to make alternative arrangements
where possible. If unable to do so, or if the alternative arrangements are not acceptable to Renter, all monies
paid will be refunded. This will be the full extent of the Owner's liability to Renter in such circumstances, and
Owner will not be responsible for any other costs connected with any such cancellation, howsoever arising.
Owner's desire is to work with Renters to make sure they are safe and protected in the event of a hurricane. If
the Hilton Head Island / Beaufort county area is included in the NOAA five day forecast track of a named storm
during any portion of the reserved dates, and Renter wishes to reschedule, cancel or delay their visit, Owner will
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make arrangements to pro-rate the rental, reschedule to another open date equivalent in rates to the same as
already booked, or cancel the reservation and refund the deposit. If Renter chooses not to change the
reservation and a mandatory evacuation is later issued, Owner
will pro-rate the rental accordingly as long as Renter follows the instructions of the local authorities fully.
Sleeping accomodation for the villa are for only 6 guests. No more than 6 guests are allowed in this villa.
Renters who exceed the occupancy limit and falsify occupancy information are subject to eviction with no refund.
Pets are NOT permitted in the villa or any where on the resort property.
POOL: This may not constitute ALL pool rules in effect by the resort. Any other rules as posted in pool areas are
to be abided by. Swimming pools are open without lifeguard service for use at the Renter's own risk.
No glass containers of any kind are allowed in the pool area. Children under the age of 12 must be
accompanied by a responsible adult at all times. Children under the age of 12 are NOT allowed in the hot tub or
saunas in Building 3 (State Law).
Renter agrees to follow the resort rules and the personal rules provided by the villa's owner and understands
that failure to comply could result in fines or expulsion by Security with no refund of rent. Any fines issued
as a result of violating these rules will be paid by the Renter. Any fines that Renter may incur during their
stay that are not paid by Renter before departure will be deducted from the "security/damage" deposit.
If these exceed the security/damage deposit, Renter will promptly submit the monies due. Loud house parties
are strictly prohibited and are grounds for eviction.
Renter agrees to abide by check-in and check-out times unless arrangements are made in advance with the
owner. This rental agreement does not create a tenancy or residence. Renter must depart at the appropriate
Smoking is not allowed in this villa OR on the balcony. This includes vapor devices. If it is found (either by
residual odor or damages) that Renter has violated this rule, Renter will be charged a minimum of $200 up to
$500 for odor removal services.
Renter must be 25 years of age to rent this condo and provide proof of age if requested. Exceptions may be
made in writing by Owner.
Renter certifies that no illegal activity will be allowed in the villa during their stay. Illegal substances are strictly
prohibited and grounds for immediate eviction.
CLEANING AND INSPECTIONS:
Villa is cleaned and inspected prior to Renter's arrival and upon departure. Daily maid service is not included.
Renter agrees to empty all trash, leave dishes and pots/pans clean or in cycle in dishwasher and place soiled
towels in tub or shower. Beds need NOT be stripped. Rinse sand from beach cart and beach chairs on
each use at the wash station by the boardwalk before bringing them back into villa to reduce excessive amounts
of sand on floors and balcony. While we do not expect our guests to leave the villa in “check-in” clean condition,
we do expect our guests to be tidy and respectful of our property.
Maintenance problems will be handled in a timely manner. Rental rates will not be adjusted due to any
malfunction of equipment. If you experience a maintenance or cleaning problem, call us on our cell phones - do
not call the regime office as they do not maintain any of the villas.
Renter agrees to be responsible for damage to the property (including need for extra cleaning) and to reimburse
owner for items missing from villa or damages to villa after rental is complete (excluding normal consumables).
Inspections are done before your arrival and immediately after your departure. Renter agrees that owner shall
not be responsible for damage to or loss of renter’s personal property.
VILLA EQUIPMENT: Owner will provide utilities, furniture, kitchen dishes/utensils, starter supply of soap and
paper products. Bedding and towels are provided for the maximum number of possible guests. Basic Cable
service is provided. No telephone service is provided – you must bring an active, working cel phone.
Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and the
party will not permitted to check in or will be subject to eviction with no refunds.
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No one shall act in such a way as to interfere with the peace and enjoyment of the residents of other villas.
Renter will be required to provide copy of valid Driver's license as well as list names of guests/ages who will be
No towels or items are allowed to be hung on balcony or deck railings.
Towels and linens are not to be taken from the villa. We suggest you bring beach towels.
Commercial vehicles or cars with commercial signage and lettering are not allowed to park overnight. Signage
that can be covered is acceptable. If your vehicle leaks oils or other liquids, do not park in the covered parking
Observe and obey loading zone time limits.
NO Candles are allowed to be burned in the villa.
Bicycles are not allowed in the villas or balconies. Use the bike storage areas or lock bikes in your vehicle.
Follow the resort’s posted rules for bike travel on the boardwalk. We suggest you lock your bikes whether in the
resort or out about the island.
Any exceptions to the above mentioned policies must be approved in writing.